from LASA to SA Dept of Human Services & NSW Govt
incorporating Quarterly Reports June 2003 to May 2004
How did Clients hear about LASA?
As the last remaining information and referral officer, Elizabeth O'Brien continues to ask each caller how they heard about our service. Thus it is possible to find out the impact of individual media items, government department web-links and referral listings for LASA and note the huge impact (28% of all new clients) of our own website in notifying people of the existence of the Service. The table below would seem to indicate that the web is the major way of researching lead these days but the relatively low numbers of callers who found our contact details on government websites (especially Council websites) is indicative of a much greater potential for web-links from government websites to www.lead.org.au in the future.
New media events which provoked contact of the Lead Advisory Service this year were:
New Clients by Word of Mouth (WOM) - Summary
From 1/06/03 To 31/05/04
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