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The LEAD Group Inc
The Lead Education and Abatement Design Group
Working to eliminate lead poisoning globally and to protect the
environment from lead in all its uses: past, current and new uses
ABN 25 819 463 114
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    Job Description

Title Clerical Assistant
Organisation The LEAD Group Inc
Reports to Elizabeth O’Brien
Updated  12 February 2015

Status Volunteer

Job Statement

Performs data entry duties relating to client calls and correspondences.
Also performs document management duties in maintaining library.

Job Duties

  • Enter telephone / fax caller’s details into The LEAD Group’s database.

  • Enter email details into The LEAD Group’s database.

  • Taking messages when necessary / appropriate, from Global Lead Advice & Support Service (GLASS) clients.

  • Filing of client records, fact sheets, booklets and other library items.

  • General office duties including photocopying, mail outs, replenishing stocks of fact sheets and booklets via telephone inquiries, fax or email, etc.

Job Environment

  • Prefer minimum six-hour day.

  • Days to suit volunteer (generally Monday to Friday).

  • Ongoing basis.

  • Public transport costs to be reimbursed for shifts of more than six hours.

  • Training supplied to suitable volunteers.

  • Due to limited office space, only one to two clerical assistants to work at any one time.

  • Non-smoking workplace.

  • No cologne or perfume to be worn.

  • The LEAD Group practices Equal Employment Opportunities.

Person Specification

Title Clerical Assistant
Organisation The LEAD Group
Updated 12 February 2015


  • English language competencies, both verbal and written.

  • Knowledge of computer and keyboard operations.

  • Familiar with Microsoft applications.


  • Microsoft Access experience.

  • Information Technology experience and/or training.

  • Good data entry keystroke speed.

  • Good inter-personal skills.

  • Library experience and/or training.

  • An interest in helping people in Australia and overseas to prevent lead poisoning and lead contamination and related environmental health problems.

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Last Updated 12 February 2015
Copyright The LEAD Group Inc. 1991- 2015
PO Box 161 Summer Hill NSW 2130 Australia
Phone: +61 2 9716 0014